Coronavirus Pandemic Notice
Posted 7/4/20

Our Practice Updates General Covid-19 Updates
We are open for physicals and sick visits with safeguards in place to maintain proper social distancing within the office. Telehealth visits are available also, and they are covered by the insurance companies. As usual, we are available for advice 24/7.

All persons 2 years and up who enter the office must wear a face mask that covers both the mouth AND the nose.

We are seeing patients by appointment only.

We continue to have Saturday hours but not evening hours. M-Friday hours are 8-4pm.

To limit traffic in the office we request that only one adult accompany the child/children for the appointment(s). (Please do not bring extra children who do not have appointments.)

To maintain proper social distancing we have our patients using their vehicle as their own private waiting room until called to be escorted inside, one family at a time.

Well/Advance Rechecks are scheduled in the mornings and early afternoons while sick visits that cannot be managed by telehealth visits are scheduled in the late afternoons.

All patients are screened for:

  • symptoms of Covid-19 within 2 wks
  • travel to a Covid-19 “Hot Spot” within 2 wks.
  • a close contact:
    • with symptoms of Covid-19 within 2 wks.
    • who traveled to a Hot Spot within 2 wks.
    • under investigation for or quarantined for Covid-19 within 2 wks.
Appointments for well visits or advance rechecks are rescheduled if the screening above is positive.

We are not handling/exchanging forms nor payments within the office space. Please mail, fax, or send forms/papers through the patient portal.

Your family will be escorted out of the office one family at a time.

Employees are screened similarly prior to entering the office.

Our goal is to keep minor illness out of the office and urgent care centers, so please call for a Telehealth Visit.

We are not doing in-office testing for Covid-19.

The Center for Disease Control and the American Academy of Pediatrics endorse continued well visits to ensure that children stay up to date on their immunizations.

Refer to the Erie County Dept. of Health website for a list of Covid testing locations.

If you get tested, isolate as if you are positive until the results are reported as normal.

If there is a test-proven, positive Covid-19 case in your household refer to the Erie County Health Commissioner mandate (Health Alert Priority #355) for the proper quarantine procedure via this link: www.erie.gov/covid19.

The practice is not recommending Covid-19 antibody blood tests until more data is available on their accuracy and clinical usefulness.

Continue social distancing and good hand hygiene.

Do not send your child to daycare, camp, nor school with any symptoms of Covid-19 nor if he has had close contact with someone who has or is under investigation for Covid-19.

If you think your child has the Covid-19 virus he may be treated supportively at home. Regarding suspected Covid-19 illness, call if there is fever of 100.4 or higher longer than 72 hours or if there is shortness of breath, trouble breathing, or an extensive rash.

Everyone eligible for Flu shots should be vaccinated this season.


Just because we all are getting tired of the Pandemic, it doesn’t mean it’s over!
Everyone must do their part for the greater good.
If that is not inspiring enough, do it for your Nana and Papa!
Stay safe.
Thank You from the Providers and Staff of Genesee-Transit Pediatrics.

Most Frequently Asked Questions

Pediatric Care in Buffalo, NY

Genesee-Transit Pediatrics is committed to providing top quality care to patients in the Buffalo, NY area. Visiting the doctor’s office can be stressful, especially if it’s your first visit. Below we have listed a series of frequently asked questions to help you be prepared for your visit. For more information or to schedule an appointment, please contact us today.

Q: Do I need to bring my insurance card to every visit?

A: Yes, your insurance states that you should keep your card on you and present it at every office/emergent care visit.

Q: Will there be a co-pay for every visit?

A: Depending on your insurance plan a co-payment may be required. If your insurance has a co-pay it is due at the time of the visit. You should contact your insurance company prior to any office visit if you are not sure what your plan requires.

Q: Why is it important that one of the physicians from Genesee-Transit Pediatrics is listed as my primary care physician (PCP)?

A: If your insurance plan requires a PCP and one of our providers is not listed, then the charges will be denied by your insurance carrier. This could result in you being responsible for any outstanding charges on your account.

Q: Will I need a referral if the doctor sends my child to see a specialist?

A:Each insurance plan has different requirements. Please contact your insurance company for specific instructions.

If you do require a referral, please call us with the following information:
-date of appointment
-name of physician you are seeing
-address & phone number of the physician
-reason for the appointment

If you do not require a referral, we still would like to hear from you once the appointment is made. We document the appointment in your child’s chart and follow up with the specialist if we do not receive a report.

Q: What should I do if my child is admitted to the hospital?

A:You should contact your insurance company within 24 hours. We would also appreciate a call so that we can help with your child’s hospital visit and follow up care.

 

Transit Office Hours

4899 Transit Road Depew, NY 14043

Monday thru Thursday: 8am-7pm
Fri: 8am-4pm
Sat: 8am-12pm

(716) 558-5437